5-Star Customer Service may be an over used buzz word for businesses today, but the most successful businesses know it is their secret weapon in standing out in a competitive marketplace. The impact of 5-star customer service has substantial benefits including: repeat and referral business, reputation and branding, greater business profits, positive morale, higher engagement and retention of employees.

The purpose of this live virtual workshop is to show the business case for exceptional customer service and provide a road map to creating a culture of exceptional customer service in your organization. Participants will also receive simulated customer complaints and be challenged and trained to respond.

Register now to save your seat in this live virtual training!

https://www.expresspros.com/GrandRapidsMI/Training/Virtual-Customer-Service-Training.aspx