Meetings & Events

5-Star Customer Service - Train Your Team!

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Name: 5-Star Customer Service - Train Your Team!
Date: August 12, 2020
Time: 1:00 PM - 4:00 PM EDT
Event Description:

5-Star Customer Service

Virtual Training -  Wednesday, August 12, 1:00PM (EST)

5-Star Customer Service may be an over used buzz word for businesses today, but the most successful businesses know it is their secret weapon in standing out in a competitive marketplace. The impact of 5-star customer service has substantial benefits including: repeat and referral business, reputation and branding, greater business profits, positive morale, higher engagement and retention of employees.

The purpose of this live virtual workshop is to show the business case for exceptional customer service and provide a road map to creating a culture of exceptional customer service in your organization. Participants will also receive simulated customer complaints and be challenged and trained to respond.
Location:
Online Platform: Zoom.us
Date/Time Information:
Wednesday, August 12, 2020
1:00pm - 4:00pm EST
Fees/Admission:
Cost: $75 - Includes live virtual training, downloadable participant guide, and additional resources
*Approved for 3 HRCI or SHRM CE Credits*
Class sizes are limited for maximum engagement - register today to reserve your spot. Once registered, you will receive details on how to join the Zoom Meeting Virtual Training.
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