Wednesday Aug 12, 2020
Wednesday, August 12, 2020 Online Platform: Zoom.us Cost: $75 - Includes live virtual training, downloadable participant guide, and additional resources
5-Star Customer Service - Train Your Team!
5-Star Customer Service
Virtual Training - Wednesday, August 12, 1:00PM (EST)
The purpose of this live virtual workshop is to show the business case for exceptional customer service and provide a road map to creating a culture of exceptional customer service in your organization. Participants will also receive simulated customer complaints and be challenged and trained to respond.
https://www.expresspros.com/GrandRapidsMI/Training/Virtual-Customer-Service-Training.aspxDate and Time
1:00 PM - 4:00 PM EDT
1:00pm - 4:00pm ESTLocation
Fees/Admission
5-Star Customer Service may be an over used buzz word for businesses today, but the most successful businesses know it is their secret weapon in standing out in a competitive marketplace. The impact of 5-star customer service has substantial benefits including: repeat and referral business, reputation and branding, greater business profits, positive morale, higher engagement and retention of employees.
Register now to save your seat in this live virtual training!
5-Star Customer Service - Train Your ...
*Approved for 3 HRCI or SHRM CE Credits*
Class sizes are limited for maximum engagement - register today to reserve your spot. Once registered, you will receive details on how to join the Zoom Meeting Virtual Training.