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BEGIN:VEVENT
DTSTART:20200812T170000Z
DTEND:20200812T200000Z
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SUMMARY:5-Star Customer Service - Train Your Team!
DESCRIPTION:5-Star Customer Service\n\nVirtual Training -  Wednesday\, August 12\, 1:00PM (EST)\n\n5-Star Customer Service may be an over used buzz word for businesses today\, but the most successful businesses know it is their secret weapon in standing out in a competitive marketplace. The impact of 5-star customer service has substantial benefits including: repeat and referral business\, reputation and branding\, greater business profits\, positive morale\, higher engagement and retention of employees.\n\n\n\nThe purpose of this live virtual workshop is to show the business case for exceptional customer service and provide a road map to creating a culture of exceptional customer service in your organization. Participants will also receive simulated customer complaints and be challenged and trained to respond.\n\nRegister now to save your seat in this live virtual training!\n\n\n\nhttps://www.expresspros.com/GrandRapidsMI/Training/Virtual-Customer-Service-Training.aspx
X-ALT-DESC;FMTTYPE=text/html:<h1 style="font-style: inherit\; font-variant-caps: inherit\; margin: 0px\; padding: 0px\; border: 0px\; font-family: Arial\, Helvetica\, sans-serif\; font-size: 23px\; font-weight: bold\; font-stretch: inherit\; line-height: 24px\; vertical-align: baseline\; color: rgb(0\, 82\, 136)\; text-align: center\;"><span style="background-color: transparent\; font-size: 24px\; font-style: inherit\; font-variant-ligatures: inherit\; font-variant-caps: inherit\;">5-Star Customer Service</span></h1>\n\n<h1 style="font-style: inherit\; font-variant-caps: inherit\; margin: 0px\; padding: 0px\; border: 0px\; font-family: Arial\, Helvetica\, sans-serif\; font-size: 23px\; font-weight: bold\; font-stretch: inherit\; line-height: 24px\; vertical-align: baseline\; color: rgb(0\, 82\, 136)\; text-align: center\;"><span style="background-color: transparent\; font-size: 18px\; font-style: inherit\; font-variant-ligatures: inherit\; font-variant-caps: inherit\; font-weight: normal\;">Virtual Training -&nbsp\; Wednesday\, August 12\, 1:00PM (EST)</span></h1>\n\n<div class="m_3288798840259504633e2ma-p-div" style="font-family: Arial\, Helvetica\, sans-serif\; font-size: 14px\; color: rgb(77\, 77\, 77)\; margin-bottom: 10px\; line-height: 1.5\;">5-Star Customer Service may be an over used buzz word for businesses today\, but the most successful businesses know it is their secret weapon in standing out in a competitive marketplace. The impact of 5-star customer service has substantial benefits including: repeat and referral business\, reputation and branding\, greater business profits\, positive morale\, higher engagement and retention of employees.<br />\n<br />\nThe purpose of this live virtual workshop is to show the business case for exceptional customer service and provide a road map to creating a culture of exceptional customer service in your organization. Participants will also receive simulated customer complaints and be challenged and trained to respond.</div>\n\n<div class="m_3288798840259504633e2ma-p-div" style="font-family: Arial\, Helvetica\, sans-serif\; font-size: 14px\; color: rgb(77\, 77\, 77)\; margin-bottom: 10px\; line-height: 1.5\;"><span style="color: rgb(35\, 35\, 51)\; font-family: Lato\, Helvetica\, Arial\;"><a data-saferedirecturl="https://www.google.com/url?q=https://t.e2ma.net/click/ly2atd/598eglj/1id93o&amp\;source=gmail&amp\;ust=1596199211948000&amp\;usg=AFQjCNEjtFZQxb26FUk71cbEDjbFz3QKng" href="https://t.e2ma.net/click/ly2atd/598eglj/1id93o" style="color: rgb(0\, 150\, 214)\; text-decoration: none\;" target="_blank"><strong>Register now</strong></a>&nbsp\;<span style="color: rgb(77\, 77\, 77)\;">to save your seat in this live virtual training!</span></span><br />\n<br />\n<a href="https://www.expresspros.com/GrandRapidsMI/Training/Virtual-Customer-Service-Training.aspx">https://www.expresspros.com/GrandRapidsMI/Training/Virtual-Customer-Service-Training.aspx</a></div>\n
LOCATION:Online Platform: Zoom.us
UID:e.269.12043
SEQUENCE:3
DTSTAMP:20260915T123537Z
URL:https://business.southkent.org/events/details/5-star-customer-service-train-your-team-12043
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