BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
X-PUBLISHED-TTL:P3D
REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20190418T120000Z
DTEND:20190418T190000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Accountability and Feedback
DESCRIPTION:Accountability and Feedback - Full-Day Training\n\nWhy is it so hard to have difficult conversations?\nAccountability and Feedback is a six-hour training that uses "The Oz Principle" as the model to teach participants four steps to individual and joint accountability. This training is for any leader who wants to improve their communication skills. Training involves discussion around critical areas that promote accountability including: giving and receiving feedback\, how to have respectful conflict\, and empowering employees to problem-solve. Participants will practice using open-ended questions as well as giving feedback to support accountability.\n\nLearning Objectives\n\nAs a result of this training\, participants will be able to:\n\n\n	Identify behaviors "Above The Line" and "Below The Line"\n	Identify four steps to individual ownership and organizational accountability\n	Review strategies to implement the four steps to accountability\n	Practice asking open-ended questions during feedback sessions\n\nPresented by: Lorraine Medici\, Director of Training and Development\, Express Employment Professionals\n\nLorraine Medici is the Director of Training and Development at Express Employment Professionals of Grand Rapids. She has successfully launched Purpose-Driven Leadership Training\, a Leadership Academy targeted at helping develop managers and leaders at all levels in manufacturing and other industries. Lorraine is also certified in DISC and Emotional Intelligence training. She is an approved Training Partner with the Human Resource Certification Institute (HRCI). She is also an Associate Certified Coach and Master Practitioner for the Energy Leadership Index (ELI) Assessment. Lorraine has extensive experience as a personal development coach and workshop facilitator in the areas of leadership\, teambuilding\, and sales.\n\nAs a certified coach\, Lorraine works closely with clients to help diagnose company challenges and provide action plans to enhance employee engagement\, build stronger leadership teams\, increase retention\, and bring about cultural awareness through workshops and personal coaching.
X-ALT-DESC;FMTTYPE=text/html:<h2 style="padding:0px\;color:rgb(30\, 10\, 60)\;font-size:17px\;line-height:21px\;font-family:Neue Plak\, -apple-system\, BlinkMacSystemFont\, Roboto\, Helvetica Neue\, Helvetica\, Tahoma\, Arial\, sans-serif\;letter-spacing:0.5px\;"><span style="padding-top:0px\;">Accountability and Feedback - Full-Day Training</span></h2>\n\n<h3 style="padding:10px 0px 0px\;color:rgb(30\, 10\, 60)\;font-size:17px\;line-height:21px\;font-weight:400\;font-family:Neue Plak\, -apple-system\, BlinkMacSystemFont\, Roboto\, Helvetica Neue\, Helvetica\, Tahoma\, Arial\, sans-serif\;letter-spacing:0.5px\;"><span style="font-weight:700\;padding-top:0px\;">Why is it so hard to have difficult conversations?</span></h3>\nAccountability and Feedback is a six-hour training that uses &ldquo\;The Oz Principle&rdquo\; as the model to teach participants four steps to individual and joint accountability. This training is for any leader who wants to improve their communication skills. Training involves discussion around critical areas that promote accountability including: giving and receiving feedback\, how to have respectful conflict\, and empowering employees to problem-solve. Participants will practice using open-ended questions as well as giving feedback to support accountability.<br />\n<span style="font-weight:700\;padding-top:0px\;">Learning Objectives</span><br />\n<span style="font-weight:700\;padding-top:0px\;">As a result of this training\, participants will be able to:</span>\n\n<ul>\n	<li style="padding:0px\;">Identify behaviors &quot\;Above The Line&quot\; and &quot\;Below The Line&quot\;</li>\n	<li style="padding:5px 0px 0px\;">Identify four steps to individual ownership and organizational accountability</li>\n	<li style="padding:5px 0px 0px\;">Review strategies to implement the four steps to accountability</li>\n	<li style="padding:5px 0px 0px\;">Practice asking open-ended questions during feedback sessions</li>\n</ul>\n<span style="font-weight:700\;padding-top:0px\;">Presented by: Lorraine Medici\, Director of Training and Development\, Express Employment Professionals</span><br />\nLorraine Medici is the Director of Training and Development at Express Employment Professionals of Grand Rapids. She has successfully launched&nbsp\;<a href="https://www.expresspros.com/GrandRapidsMI/Training/PDLT.aspx" rel="nofollow noopener noreferrer" style="text-decoration-line:none\;cursor:pointer\;padding-top:0px\;" target="_blank" title="Purpose-Driven Leadership Training">Purpose-Driven Leadership Training</a>\, a Leadership Academy targeted at helping develop managers and leaders at all levels in manufacturing and other industries.&nbsp\;Lorraine is also certified in DISC and Emotional Intelligence training.&nbsp\;She is an approved Training Partner with the Human Resource Certification Institute (HRCI). She is also an Associate Certified Coach and Master Practitioner for the Energy Leadership Index (ELI) Assessment. Lorraine has extensive experience as a personal development coach and workshop facilitator in the areas of leadership\, teambuilding\, and sales.<br />\nAs a certified coach\, Lorraine works closely with clients to help diagnose company challenges and provide action plans to enhance employee engagement\, build stronger leadership teams\, increase retention\, and bring about cultural awareness through workshops and personal coaching.
LOCATION:Express Employment Professionals Training Center: 1760 44th St. SW\, Suite 10\, Wyoming\, MI 49519
UID:e.269.11358
SEQUENCE:3
DTSTAMP:20260927T234130Z
URL:https://business.southkent.org/events/details/accountability-and-feedback-11358
END:VEVENT

END:VCALENDAR
